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Providing Unlimited data for 60 days to customers with metered data plans (effective 3/18/20).However, CUNY has assurances from Zoom that our Students, Faculty and Staff can also reach out to Zoom support using their online trouble ticket system directly.Īs always, please let us know if you have any suggestions for continuously improving the services available to the college. Your first point of contact will still be the Hostos IT Service desk (details in the e-mail signature), especially if it relates to logging on or getting started. Who do I contact if I need help with Zoom?
You can also sign up for one of the live webinars, including one focused on Zoom for Education. Here are some web pages from Zoom that have great tutorials.
Where can I go to find some quick start tutorials or to sign up for live training? over to your Single Sign On Hostos account and also to enable Zoom in Blackboard for you. Please reply to this e-mail or contact the IT Service Desk immediately so that we can coordinate with Zoom to try and move your settings, recordings, etc. What if I already have a Zoom account which I created using my Hostos e-mail address? What if I want to use Zoom to teach classes? This is a company/platform setting and not determined by Hostos. It is important to note that starting September 20th, ALL ZOOM MEETINGS WILL HAVE THE WAITING LOBBY FEATURE ENABLED BY DEFAULT. You can sign in with your Hostos e-mail, or just connect as a guest. Just click on the link you received in the meeting invitation or on the course page and it will connect you to the meeting. Joining a Zoom meeting is easy from any device. You’re done! Now you should see your Zoom account profile and you can begin to host meetings using the menu on the left or the top right of the page:
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You will then be presented with the Hostos login webpage where you will again enter your Hostos e-mail address, and in the password field, enter the password for your Hostos e-mail system, and click “Sign In” You will then be presented with this screen in which you would type “hostos-cuny-edu” as a prefix to “.” alternatively you could click on the “I don’t know my company domain” and it will present you with a screen to enter your HOSTOS E-MAIL ADDRESS. When presented with this screen, select “Sign in with SSO” Open a web browser (Microsoft Edge, Chrome and Firefox work best) and navigate to Ĭlick on “Sign In” towards the top right of the window if you are Faculty member launching class session, or a staff member hosting a meeting), follow the instructions below: How do I login to start using Zoom as a Host?
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In conjunction with Zoom, the Hostos IT team has configured Zoom to accept your Hostos e-mail address and password to authenticate you to the popular online meeting platform.Īs a reminder, these are the features which are currently included in our subscription:ģ) Free VOIP and International Toll Number Attention Students, Faculty and Staff – Zoom is now available for your use at Hostos!
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